Well, it is all over. We closed on the house today and got possession in the afternoon. All seems to have gone well.
Just wanted to send you a quick note to say thank you for all your hard work, your follow-up, and truly great service! We know how hard it is to find a good, reliable and caring mortgage broker out there, and you proved to be just that.
We will be calling on you again for all our own mortgage needs and will be sure to recommend you to anyone who is looking for a mortgage too. Thanks again and we appreciate all your efforts.
Rozita and Farhang
Rozita and Farhang I.
We definitely had support for our questions and needs as soon as we shared them with Virginia. We were givin more information and options than we realized existed and the follow up was especially appreciated. I would not change anything; Virginia was amazing, thoughtful, and extremely helpful.
Donovan and Tristin C.
I had few mortgages in my life already dealing with all kinds of institutions here in Canada as well as Europe. I have to say that the customer service, advice, choices and recommendations I received from you were simply outstanding. Your attention to detail, clear explanations and just amazing responsiveness is something I never came across in the past. I am in sales all my life so I am very critical and demanding individual but I have no problem recommending you to anyone who is looking for mortgage specialist because you are true professional.
Robert & Izabela W.
Leticia and Virginia found me a mortgage with a better rate for the term, saving me money over the 5 year period. My expectations were exceeded! My best experience includes the detailed & clear bullet point emails, allowing me to always know what I was expected to provide and where our overall process was at.
Leticia was professional and thorough. Any questions or concerns and she was off getting information for us. We could tell that it was important to her to make sure she was providing us with accurate information all around, as well offering us the most she possibly could. We appreciated the time, effort and enthusiasm she gave us through the experience.
I just wanted to thank you for your thoughtfulness and generosity in sending us the prepaid Visa cards. Even though, it was a pleasant surprise, we certainly did not anticipate such gift for our loyalty, nor does our loyalty and referrals merit such gift. We came to you and refer our friends and family to you because you have provided us with great customer service and valued advice. Nonetheless, Olya and I are grateful for the kind gesture. We will continue to refer our friends and family to you for their mortgage needs.
Moien & Olya I.
As a First Home Buyer myself, I felt overwhelmed and hesitating on the information, how to get myself ready for this big transition. Leticia is a really Great Adviser, she educated me,paid full attention to me and contributed her wealth knowledge and expertise to me. I was really impressed by her professional service and would recommend her to any one who needs Great Mortgage adviser."
“Rob and I wanted to take a moment to thank you, Leticia for helping us make the best decision based upon your remarkable wealth of knowledge, and your desire to do what is best for your clients. We were very impressed with the clear and detailed manner in which you educated us on our options answered all of our questions; we really appreciated how you took the time to understand our situation and help us make the right decision for our family. Your passion and loyalty are refreshing and we would not hesitate to recommend you to do anyone who is looking for a great mortgage broker. We look forward to working with you again and again!”
Kyla & Rob A.
We worked with Leticia and Virginia for over a year, while hunting for the right place to buy in Vancouver...we offered on four places before finally having an accepted offer. For each of those offers, Leticia and Virgnia were on hand to help us get our ducks in a row with regards to financing. I have to say that what really impressed me the most was the level of service that they provided us. They were super responsive, and incredibly helpful not just in providing timely information, but also in helping us get the best rate for our specific needs, and answers to about a hundred questions--some of them stupid, some of them not. Throughout it all, they kept their cool (even when we were in high pressure, quick turn around situations), and provided impeccable service that made this particular aspect of buying a house incredibly easy. That's a great feeling to have-- complete confidence in your mortgage broker, knowing that you could rely on them utterly.
Silvana & Geoff W
“This is our 3rd mortgage we’ve closed with Calvo Mortgages and have to say it’s all been very smooth. What we appreciate are the timely responses and knowledge they bring to the process of finding the best mortgage and rates that work within our parameters. We have and will continue to refer our friends and family as it undoubtedly gives you peace of mind making one of your biggest decisions of your life, in hands you trust.”
Trevor & Corene A.
Before moving to BC from Alberta, a friend of ours recommended Leticia for our new home purchase. We are so glad that we took our friend's recommendation and contacted her right away. Working with Leticia was nothing but great and positive experience. She was professional, knowledgeable, caring, and thorough. She was very patient with us and answered all of our questions and explained every detail that we needed to know. We are very pleased with her service and would recommend her to anyone who is looking for a great mortgage adviser. The process of buying a house is stressful and having a right person as the mortgage adviser will ease the process for sure. Thank you so much Leticia for being there and helping us from A to Z.
Naji & Arash
I am extremely pleased with the level of service that I received from Leticia. Leticia took the time to explain the whole lending process step by step and provided a wide variety of lending options to choose from. As a first time home buyer and relatively inexperienced, I found her to be very helpful and she always made the extra effort to answer my questions. She is also very patient and not pushy at all. I am entirely grateful for the assistance that she was able to provide my wife and I in purchasing our first home and would strongly recommend her services.